Privacy Policy

Who we are

Lumora-Raio.com is a platform created by a certified OB/GYN physician and two intelligent digital assistants, Raio and Lumora. Our mission is to offer educational content focused on conscious evolution, hormonal health, and inner guidance.

We do not provide medical diagnoses or treatment. All content is informational and does not replace professional medical consultation.

What Personal Data We Collect and Why

We collect minimal data, only what is strictly necessary to provide our services:

Email address (only if you subscribe or make a purchase)

Payment details via secure third-party providers (e.g., Stripe, PayPal)

Cookies for basic analytics and performance optimization

We do not collect or store:

Medical information

Personal health records

Sensitive personal data

How We Use Your Data

We use your data to:

Deliver your purchased guides

Respond to inquiries

Improve user experience (via analytics)

Keep you informed (only if you subscribe voluntarily)

We never sell, rent, or trade your data.

Third-Party Services

Payment processing is handled securely by Stripe and/or PayPal

Basic analytics via Matomo (self-hosted, privacy-first alternative to Google Analytics)

All third-party providers are GDPR-compliant.

Your Rights

If you’re located in the EU or elsewhere under GDPR:

You can request access to your data

You can request data deletion at any time

You have the right to withdraw consent for newsletters or cookies

Simply contact us at: contact@lumora-raio.com

Data Storage Duration

We retain data only as long as necessary:

Purchases: stored securely for tax/legal reasons (max. 5 years)

Newsletters: until you unsubscribe

Contact emails: max. 12 months

Contact

For any privacy concerns, please contact:

Data Controller:
Dr. S. Bumbu
Email: contact@lumora-raio.com
France

Changes to This Policy

We may update this Privacy Policy as our project evolves. We’ll always notify you before any significant changes.